Good basics in developing effective communication skills are essential in progressing our career and work performance.

Specifically you will learn how to:

• Deliver your message effectively.
• Communicate effectively with all members of the organization.
• Use listening skills to clarify and improve interpersonal messages.
• Develop skills in non-verbal communication.
• Provide positive and developmental feedback in a constructive manner.
• Deliver instructions that aren’t misunderstood.
• Sidestep common communication pitfalls.